Legal Documents

Krkriya Privacy Policy – Our Full Commitment to Protecting Your Data

Krkriya believes your personal data belongs to you. This policy transparently explains how we collect, use, and protect that information.

πŸ”’ 256-bit SSL Secured πŸ“… Last Updated: January 2026 🌐 GDPR Compliant πŸ›‘οΈ Never Sold to Third Parties
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Never Sold
No Sale of Data to Third Parties
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Encrypted Storage
Stored with AES-256 encryption
✏️
Right to Rectification
Update your information anytime
πŸ—‘οΈ
Right to Erasure
Delete Data on Account Closure
Last Updated: 1 January 2026 Β· Next Review: July 2026 Β· Version: v3.1
Summary

Krkriya takes your privacy seriously. This policy clearly explains what data we collect, why we collect it, and how we keep it secure. Your information is never sold or shared with third parties without your consent.

1 Introduction

This Privacy Policy applies to the Krkriya (krkriya.com) platform and its associated mobile applications. By creating an account or using our services, you agree to this Privacy Policy.

We believe privacy is a fundamental right. That's why data protection is the top priority in everything at Krkriya – from system design to day-to-day operations. This policy is aligned with GDPR, the CuraΓ§ao eGaming licence data protection guidelines, and international best practices.

As a Krkriya member, you have the right to know: what data we collect, how we use it, who can access it, and what control you have over your own information.

2 What Information We Collect

Information Provided at Registration

  • Full name & date of birth
  • Mobile number & email address
  • Username & password (encrypted)
  • Nationality & Country of Residence

During KYC Verification

  • National ID (NID) or passport details
  • Identity Verification Photo
  • Payment Method Details

Automatically Collected Information

When you browse or play on Krkriya, the following information is collected automatically:

Data Type Purpose Retention Period
IP AddressSecurity & Fraud Prevention90 Days
Device InformationMultiple Account Detection1 Year
Browser & OSPlatform Improvement6 Months
Gaming Activity LogsDispute Resolution & RNG Verification5 Years
Transaction HistoryFinancial Auditing & AML7 Years
Cookie DataSession Management & Personalization30 days – 2 years

3 Purpose of Data Use

Krkriya uses collected data solely for the following legitimate purposes:

  • Service Delivery: Account management, transaction processing, and game session management.
  • Security & Protection: Fraud detection, multi-account identification, and AML monitoring.
  • Legal Obligation: Compliance with directives from the CuraΓ§ao licensing authority or court orders.
  • Service Improvement: Analyzing user behavior to improve the platform and gaming experience.
  • Contact: Sending important updates, security alerts, and (with your consent) promotional messages.
  • Responsible Gaming: Monitoring your gaming behavior to identify potential issues early.
Our Commitment

Your data is never sold directly to advertisers. You can unsubscribe from marketing communications at any time.

4 Data Sharing & Disclosure

Krkriya shares your personal data with third parties only in the following limited circumstances:

Permitted Sharing

  • Payment Providers (bKash, Nagad, Rocket): Only the minimum data required to complete a transaction.
  • Game Software Providers: Only the data required to deliver a game session (not your name or email).
  • Regulatory Authority: Upon a valid request from a licensing authority.
  • Law Enforcement: When required by a court order or legal obligation.
Important

We never sell or rent your information to advertising companies, data brokers, or any other third party for commercial purposes.

5 Cookies & Tracking Technologies

Krkriya uses several types of cookies. The function of each type is described below:

Optional cookies can be disabled in your browser settings or account preferences. Please note that disabling essential cookies may affect certain features.

6 Data Retention & Security

Krkriya protects your data using the highest industry standards. The key pillars of our security framework are:

  • 256-bit TLS/SSL Encryption: All data transfers between your browser and our servers are encrypted.
  • AES-256 Storage Encryption: Sensitive stored data (password hashes, payment details) is encrypted.
  • Two-Factor Authentication (2FA): An extra layer of security for your account.
  • Regular Security Audits: Third-party security experts conduct regular reviews.
  • Data Center Security: Hosted in an ISO 27001 certified data center.
  • Access Control: Only authorised staff can access data, and only to the extent required by their role.
Data Breach Policy

In the event of a data breach, Krkriya will notify affected members within 72 hours and take immediate remedial action.

7 Your Data Rights

As a Krkriya member, you have the following rights, and we are committed to upholding them:

Right of Access
You may request to know what personal information we hold about you.
Right to Rectification
You can request corrections to any inaccurate or outdated information.
Right to Erasure
After account closure, you may request deletion of your data (except where retention is required by law).
Right to Withdraw Consent
You can withdraw consent given for marketing or optional processing at any time.
Right to Portability
You may request an export of your data in a machine-readable format.
Right to Restrict Processing
In certain circumstances, you can request that processing of your data be suspended.

To exercise this right, email us at support@krkriya.com. We will respond within 30 days.

8 Third-Party Services

Krkriya uses various third-party services, each operating under its own privacy policy:

  • Game Providers (Pragmatic Play, Evolution, etc.): Game session data may be shared, but never your personal identification information.
  • Payment Processors: Only the minimum information needed to complete a transaction is processed through their own PCI-DSS certified systems.
  • Analytics Tools: Anonymized data is used for user behavior analysis.
  • Security Services: Our fraud detection system analyzes IP and device data.

Krkriya is not responsible for the privacy practices of third parties; however, we only work with trusted and reputable organizations.

9 Minor Protection

Krkriya's services are exclusively for users aged 18 and above. We do not knowingly collect information from anyone under 18. If a minor is found to have created an account, it will be closed immediately and all associated data will be deleted.

For Parents

If your minor child has accidentally created an account on Krkriya, please contact us at support@krkriya.com. We will take prompt action.

10 International Data Transfers

Krkriya operates servers and services across multiple countries, so your data may be transferred internationally. Regardless of where it is processed, Krkriya upholds the standards set out in this privacy policy.

For data transfers outside the European Economic Area, we apply GDPR-approved standard contractual clauses or other appropriate safeguards.

11 Changes to This Policy

Krkriya may update this Privacy Policy from time to time. For significant changes, we will:

  • We will post a clear notice on the platform
  • We will send a notification to your registered email or mobile number
  • Update the date of change and version number

Continued use of the platform after any changes constitutes acceptance of the updated policy. If you object to any change, you may close your account and request deletion of your data.

12 Contact & Complaints

For any privacy-related questions, complaints, or requests:

  • Email: privacy@krkriya.com
  • General Support: support@krkriya.com
  • Live Chat: Via the Krkriya platform, 24/7

We will respond to your privacy requests within 30 days. For complex cases, this may be extended by an additional 60 days β€” and you will be notified accordingly.

Why Your Data Is Safe with Krkriya

Backed by technology and policy, not just promises.

End-to-End Encryption
Every data packet between your device and our servers is encrypted with 256-bit TLS. No one can intercept it in transit.
Identity Never Sold
Krkriya does not sell your name, phone number, or email to any advertiser or data broker – this is our written commitment.
Minimal Data Collection
We only collect the minimum data strictly necessary to provide our services. Collecting more than what is needed goes against our policy.
Retained for a Defined Period
Each data category has a defined retention period. Once the period expires, data is automatically deleted or anonymized.
Independent Audit
eCOGRA and BMM Testlabs regularly audit our data security systems. Summary audit reports are available to members.
Full Control Is Yours
Opt out of marketing messages, manage cookies, export or delete your data β€” all from your account settings.

FAQ

Frequently Asked Questions About Privacy & Gaming

The wagering or rollover requirement is actually straightforward – let's walk through an example. Say you deposit ΰ§³1,000 at Krkriya and 100% Welcome Bonus as an additional ΰ§³1,000 bonus. If the bonus wagering 20x then before withdrawing, you will need to wager ΰ§³1,000 Γ— 20 = ΰ§³20,000 total must be wagered. Please note: 1) Not all games contribute equally β€” slots typically count at 100%, Live Casino at 10–50%; 2) Your own deposited ΰ§³1,000 can be withdrawn at any time, wagering requirements apply to the bonus amount only; 3) The wagering period is generally 30 days. Once logged in, you can always check your exact progress under the "Bonus" tab.

Cricket betting on Krkriya is quite detailed. To get started Sports Go to the Sports Betting section and select cricket. You'll find a list of international and domestic series. The main betting markets available are: Match Winner (which team wins), Toss Result, Over/Under (whether the total runs will be above or below a specified number), Top Run Scorer, Top Wicket Taker, and Live In-Play Betting (Odds update every over during a live match). To place a bet: click your preferred market β†’ it gets added to the betslip β†’ enter your stake β†’ press "Confirm Bet". Cash out is also available on live matches – you can settle your bet before it concludes.
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Safe, Transparent, Trusted – That's Krkriya

Play with confidence knowing your privacy is protected. At Krkriya, every piece of data is stored and processed responsibly.

For 18+ only. Please gamble responsibly.

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